Privacy Policy

 Effective Date: January 2025 

Company Name: Stonescapes Garden Design & Landscaping

 Website: www.stonescapes-landscaping.co.uk 

Stonescapes Garden Design & Landscaping (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or interact with our services.  

1. What Information We Collect  We may collect and process the following personal information: 

• Contact details: Name, phone number, email address, and address

• Website usage data: IP address, browser type, pages visited, and time spent on the website (collected via cookies and analytics)

• Communication history: Emails, phone calls, and messages between you and us

• Service details: Information you provide when requesting a quote or service  

2. How We Use Your Information - We use your personal data for the following purposes:

• To respond to enquiries or provide quotes

• To carry out our landscaping and garden design services

• To process payments and send invoices

• To send updates about your project or booking

• To improve our website and customer service

• For marketing (with your consent)  

3. Sharing Your Information - We do not sell or rent your personal data. We may share your information with:

• Payment processors (e.g. banks or card providers)

• Subcontractors or suppliers strictly as required to carry out agreed work

• Legal authorities, only if required to comply with the law  

4. How We Store and Protect Your Data

• Your data is stored securely and only accessible to authorised staff.

• We implement appropriate security measures to prevent unauthorised access or disclosure.

• Data will be retained only as long as necessary to fulfil the purposes for which it was collected, or as required by law (e.g. accounting).  

  5. Your Rights (under UK GDPR)  You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data 

• Request erasure of your data (where legally permitted)

• Object to or restrict certain types of processing 

• Withdraw consent for marketing at any time  To exercise any of these rights, please contact us using the details below.  

 6. Cookies and Tracking  Our website may use cookies to improve your experience and understand how visitors use it. You can set your browser to refuse some or all cookies.  

 7. Contact Us  If you have any questions about this Privacy Policy or how we handle your data, please contact:  Stonescapes Garden Design & Landscaping 

Phone: 07719 449764 Email: stonescapes01@icloud.com Website: www.stonescapes-landscaping.co.uk 

8. Changes to This Policy  We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.